Terms of Service

Draft prepared by the Nobility team on 2026-09-11; counsel review pending. This draft describes the service as it is actually built. Bracketed items are for the shop owner or an attorney to complete. The version number above is real: when the text changes, the version bumps and the date moves.

In short: booking is free and reserves your time; you pay the shop after your cut. AI previews are simulations, not promises. You keep your photos, and we don't sell your data. Connecticut law governs these terms, and nothing in them takes away rights Connecticut law gives you as a consumer.

1. Who you are dealing with

These terms are an agreement between you and Nobility, a barbershop at 205 Glastonbury Blvd, Glastonbury, CT 06033 ("Nobility", "we", "the shop"). By creating an account, booking, or using the try-on feature you agree to these terms. Our Privacy Policy explains how we handle your data. If you do not agree, do not use the service.

2. The service

Nobility lets you browse the shop's barbers and styles, book appointments, and — if you are 18 or older and give separate consent — preview a haircut or beard style on your own photo using AI. The haircut itself is provided by the shop and its barbers in person; the app only arranges and previews it. The try-on needs its own consent, which you give (and can withdraw) on the try-on screen and in Account → Privacy. Agreeing to these terms is not that consent.

3. Who may use it

• You must be at least 13 years old to create an account or book. We
• The AI try-on feature is available only to users 18 or older. Signed-in
• If you are 13 to 17, you should have a parent's or legal guardian's
• Barber and shop accounts are created by the shop owner and require

4. Your account

Keep your sign-in details private and tell us at once if you think someone else is using your account. You are responsible for activity under your account. Give us accurate information (including your date of birth) and keep it current.

5. Bookings, payment and cancellations

Booking reserves your time; it does not charge you. While the shop takes no deposits (the case today), no deposit is required and we never ask for card or bank details. If that ever changes, these Terms and the Privacy Policy will be updated first, and any amount will be shown before you confirm a booking.

Payment for your cut is made directly to the shop after the service — in person, or through a "Pay with Cash App" link the shop sends you (by text if you opted in, otherwise by email) about 30 minutes into your appointment. A Cash App payment is a transaction between you and the shop under Cash App's terms (cash.app/legal), operated by Block, Inc.; the app does not process, hold, or refund payments. Questions about a payment go to the shop at hello@nobilitybarbershop.com.

Cancellations and no-shows. The shop's cancellation window is shown before you confirm a booking and in your confirmation email. **We do not charge late-cancellation or no-show fees** while no deposit is taken: nothing is charged through the app, and the shop will not ask you to pay for a missed appointment at a later visit. A fee could only ever come out of a deposit, so with no deposit there is nothing to take. Late cancellations and no-shows stay in the shop's booking records, and the shop may decline future online bookings from clients who repeatedly miss appointments without notice.

Fair use. To keep the calendar honest, you may book up to 60 days ahead, hold at most three slots at a time, and reschedule or cancel an appointment at most five times a day. We may cancel bookings that abuse these limits.

6. AI previews are simulations

AI simulation, not a photo. A preview is created by AI from your selfie. Previews are limited: a new account gets 10, you can make at most 5 a day, and the signed-out demo allows 5 a day per device. We may change these limits. Your real cut depends on your hair type, density, growth pattern and hairline, and your barber may not be able to match it exactly. The preview may misjudge length, texture, colour or shape, and we make no promise that it can be reproduced — talk to your barber about what you actually want. Every stored preview carries an "AI preview" label. Do not remove it, and do not present a preview as a real photograph, as Nobility's work, or as a picture of anyone else. Catalog images marked "AI-generated example" are examples, not photos of our work or of real clients.

7. Your photos and other content

• You keep ownership of photos and text you upload.
• Licence to us. You grant Nobility a non-exclusive, royalty-free
• Your promises. Every photo you upload is of you, or of a person who has
• Barbers and shop staff. Catalog and client-visit photos may only be
• Reviews. Nothing in these terms limits your right to post honest

8. Acceptable use

Do not: use the service if you are under the applicable age; upload unlawful, sexual, violent or hateful content; attempt to generate abusive, deceptive or non-consensual imagery of anyone; impersonate another person; upload photos of others without consent; probe, scrape, overload or interfere with the service; circumvent age checks, rate limits or moderation; or use the service to harass anyone. Every AI preview is checked by automated moderation before you see it, and every photo a barber uploads is checked as it is uploaded; the selfie and reference photo you send to make a preview are not checked separately. We may reject content, suspend or terminate accounts, and cancel bookings for breaches of these terms.

9. Reporting content

When you are signed in, the screen that shows a preview you have just made and each preview on your saved looks page have a "Report" button — a report is recorded and emailed to the shop owner. Previews made in the signed-out demo, and catalog photos, have no button; report those by email. Non-consensual intimate imagery: report it to hello@nobilitybarbershop.com with "NCII" in the subject. We review every such report and remove the image within 48 hours of a valid one. The 48-hour clock is tracked automatically only for a report made with the Report button in the app; an emailed report is worked by the shop owner by hand. A reported preview is deleted from storage; a catalog photo still waiting for review is deleted when it is rejected; a photo already on the site is taken down on its own, without retiring the style it belongs to: it comes off every page at once, its file is deleted from our storage, and a record that it was taken down is kept. The shop's own AI-generated example photos are part of the site itself, not our storage: the file of one that is taken down stays reachable at its web address until the site is updated to remove it. Other complaints are reviewed by the shop owner and acted on as soon as reasonably possible.

10. Copyright complaints (DMCA)

If you believe content on Nobility infringes your copyright, send a notice to our designated agent: [DMCA AGENT NAME], Nobility, 205 Glastonbury Blvd, Glastonbury, CT 06033, hello@nobilitybarbershop.com. Include: your physical or electronic signature; identification of the copyrighted work; the URL or location of the material; your contact details; a statement that you have a good-faith belief the use is not authorised by the copyright owner, its agent, or the law; and a statement, under penalty of perjury, that the notice is accurate and that you are the owner or authorised to act for the owner. We remove or disable access to material identified in a valid notice. The shop owner then emails the uploader, accepts a counter-notice under 17 U.S.C. §512(g) at the same address, and closes the account of anyone who infringes repeatedly. These steps are carried out by hand by the shop owner.

11. Messages and electronic notices

We send booking confirmations, changes, reminders, waitlist openings, a notice that your data export is ready (the download link itself is shown only in the app, never emailed), and notices about changes to these policies, by email as part of the service. The shop may also email you thank-yous, rebooking nudges and offers because you booked with us; those stop as soon as you unsubscribe. Relationship emails carry an unsubscribe link. Texts about an appointment go only to the number you gave for that booking. If you join a waitlist we text the number on your account, and if you tick the offers box we text the number you gave with it. All of it is under our SMS Terms. You agree that we may give you notices about your account, your bookings and these terms by email to the address on your account or in the app. Where a law requires a notice to be given in a particular way — for example a notice of a security breach — we give it in a way that law allows, which may be by letter or by phone rather than by email.

12. Privacy

How we handle your data — including your face data — is described in the Privacy Policy and the Retention & Destruction Schedule.

13. Disclaimers

The online features. The website, booking tool, AI try-on and your account are provided "as is" and "as available". To the extent the law allows, we do not promise that they will be uninterrupted, error-free or secure, or that an AI preview will match any result, and we disclaim implied warranties for the online features, including merchantability, fitness for a particular purpose and non-infringement.

Barber services. The shop and its barbers perform services in person with reasonable care and skill. If you are unhappy with a service, tell the shop and we will work with you on a fair remedy. This section does not disclaim anything about the services performed in the shop.

14. Limitation of liability

What we never limit. Nothing in these terms limits or excludes our liability for (a) personal injury or property damage caused by our negligence or wilful misconduct, (b) fraud, or (c) anything that cannot be limited under Connecticut law, including your rights under the Connecticut Unfair Trade Practices Act (CUTPA) and under privacy laws.

The online features. For other claims about the website, booking tool, AI try-on or your account: to the extent the law allows, we are not liable for indirect or consequential losses such as lost profits or lost data, and our total liability is limited to the greater of $100 or the amount you paid the shop for services booked through the app in the 12 months before the claim. This cap does not apply to services performed in the shop, and it does not reduce damages that a statute such as CUTPA allows.

15. Your responsibility for misuse (indemnity)

If you upload a photo of someone else without their permission, infringe someone's rights, or use the try-on to create unlawful or deceptive content, you are responsible for claims by other people that result from that misuse, and you agree to indemnify Nobility against them. This does not cover claims caused by our own negligence or wilful misconduct. Each side pays its own legal fees, except where a statute (such as CUTPA) provides otherwise.

16. Disputes, governing law and venue

These terms and any dispute arising from them or from the service are governed by the laws of the State of Connecticut, without regard to its conflict-of-law rules. You may bring a claim in small claims court (claims up to $5,000) or in the Connecticut Superior Court for the judicial district where you live or where Nobility is located (the Judicial District of Hartford). If a federal court has jurisdiction, the venue is the U.S. District Court for the District of Connecticut, in Hartford. We will bring any claim against you in the Judicial District of Hartford or in the judicial district where you live, including its small claims session. Nothing in this section limits rights that cannot be limited by law, or your right to complain to the Connecticut Attorney General or the Department of Consumer Protection.

17. Suspension and termination

You can delete your account at any time in Account → Privacy (see the Privacy Policy for what is deleted). We may suspend or terminate accounts, cancel bookings, or remove content for breaches of these terms, for repeated no-shows, for suspected fraud or abuse, or where the law requires. Sections 6, 7 (licence to de-identified records), 13, 14, 15, 16 and 19 survive termination.

18. Changes to these terms

We may update these terms. The version number and date at the top change whenever we do, and we post the new version here. Before a change that takes away your rights or widens what we collect, we email every account holder at the address on their account; that email is a service notice about your own account, so it carries no unsubscribe link. For a material change, we will ask you to accept the new version before it applies to you; until you do, the version you last accepted continues to apply to you. A change never applies to a dispute that arose before the change. Earlier versions are kept so we can show you exactly what you agreed to.

19. General

If any part of these terms is found unenforceable, the rest remains in force. These terms, the SMS Terms and the photo-consent notice are the entire agreement between you and Nobility about the app; the Privacy Policy and the Retention & Destruction Schedule describe how we handle your data. You may not assign these terms; we may assign them to a successor of the shop that takes on the same commitments. Our failure to enforce a term is not a waiver.

20. Contact

hello@nobilitybarbershop.com · Nobility, 205 Glastonbury Blvd, Glastonbury, CT 06033